If you are running Windows 10
- On your computer, open Start usually at the bottom left of your screen.
- Scroll down the list and left click on Windows Accessories
- Left click on Quick Assist
- Type in the 6-digit code provided by your NetGen Solutions technician in to the box below where it is displayed Code from assistant.
- Click the Share screen button
If you are running Windows 8.1, Windows 8 or Windows 7
- Download Teamviewer Quick Support using by clicking here
- Run the downloaded software. It should be called TeamViewerQS.exe